CONTACT US

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Feel free to get in touch with us for any inquiries, feedback, or support. Our team is dedicated to providing you with excellent service and will get back to you as soon as possible.

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Shipping & Returns

 

Free Shipping - Goods are usually shipped out in 3-4 working days since all goods are handmade to order. They reach customers in overall 9 -14 working days including the processing time. The shipping is Free for United States.

Since we work with the same no. of artisans across the year, even during sales and season time hence you can expect these shipping times.

 

Express Shipping- We do cater to urgent orders. We offer Expressing shipping for $15 . In this case the shoe will be processed in 2-3 working days and will reach you in overall 7-9 working days.

 

 

We offer a 15-day exchange and refund policy.

  • Defective or Damaged Products: If you receive a defective or damaged product, we will cover the cost of the return shipping label. Simply contact our customer service team to arrange the return.

  • Exchange or Refund: If you are not satisfied with the design, you may request an exchange or a refund. However, in this case, you will be responsible for covering the return shipping costs.